8 Out of 10 Customers Choose the Shop That Responds First
We build AI and automation for auto repair shops. AI handles appointment booking and service questions 24/7. Customers get automatic status updates. Declined services get followed up — without your advisors spending time on the phone.
Booking Made at 10pm
AI confirmed — shop was closed
Status Update Sent
"Your car is ready for pickup"
Declined Service Follow-Up
Brakes follow-up sent — 30 days later
Sound Familiar?
Your service advisor is on the phone constantly — answering the same questions about availability, pricing, and service status instead of working with customers in-shop
Estimates take too long because customers need to call back for answers, and jobs pile up while advisors play phone tag
Customers have no idea when their car is ready and keep calling to check in — adding more interruptions to an already busy day
How We Fix It
Three systems that get your techs focused on cars — not customer calls.
AI Handles Booking, Service Questions & Estimates Scheduling
AI answers calls and chats around the clock — booking appointments, answering service questions, and queuing estimates — even when your shop is closed or your advisors are busy with walk-ins.
- Bookings captured 24/7 including evenings
- Service questions answered without staff
- 40% of bookings now happen outside business hours
Automated Vehicle Status Updates
Customers receive automatic text updates at every stage — car dropped off, service started, ready for pickup. Zero status-check calls, zero interruptions, and happier customers throughout.
- Dropped off, in-progress, and ready-for-pickup texts
- Customers never need to call to check in
- Advisor time freed for in-shop work
Quote Follow-Up for Declined Services
When a customer declines a service recommendation, a follow-up sequence starts automatically — reminding them at 30 days, 60 days, and before their next likely service date. Revenue that used to walk out the door comes back.
- Auto follow-up on every declined service
- Timed reminders at 30 and 60 days
- Revenue recovered with zero advisor effort
FastFix Auto (Brampton)
FastFix Auto was losing after-hours bookings to competitors who had online scheduling. Their advisors were also constantly interrupted by status-check calls. We set up 24/7 AI booking and automated status updates.
Of bookings now happen outside business hours
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