Question 1

How does the onboarding process work?

Accepted Answer

After signing up, you'll receive a welcome email with access to your client portal. We'll schedule an onboarding call to discuss your goals, audit your current systems, and build a tailored action plan. Most clients are fully onboarded within one week.

Question 2

What do I need to get started?

Accepted Answer

Just your business goals and access to any existing tools you use (website, CRM, social media accounts). We handle all the technical setup, configuration, and integration work.

Question 3

How long before I see results?

Accepted Answer

Most clients see initial improvements within the first 2 weeks. Significant results like increased leads and automated workflows typically appear within 30-60 days.

Question 4

Do you require long-term contracts?

Accepted Answer

No. Our monthly services are month-to-month with no long-term commitment required. One-time products are single purchases. We believe in earning your business every month.

Question 5

What industries do you specialize in?

Accepted Answer

We work with local service businesses including dentists, lawyers, contractors, real estate agents, accountants, chiropractors, insurance agents, financial advisors, and veterinarians. Our solutions are tailored to each industry's unique needs.

Question 6

Can you work with my existing website?

Accepted Answer

Yes! We can optimize, redesign, or build on top of your existing website. If a full rebuild makes more sense, we'll explain why and provide a seamless migration.

Question 7

Do you offer custom solutions?

Accepted Answer

Absolutely. While our productized services cover most needs, we also create custom automation workflows, integrations, and strategies tailored to your specific business requirements.

Question 8

How does your pricing work?

Accepted Answer

We offer three tiers: one-time digital products (starting at $49), monthly subscriptions for ongoing services (starting at $297/mo), and done-for-you packages for comprehensive solutions. Visit our pricing page for full details.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, ACH bank transfers, and can arrange invoicing for enterprise clients. All payments are processed securely through Stripe.

Question 10

Can I change my plan later?

Accepted Answer

Yes, you can upgrade, downgrade, or cancel your subscription at any time. Changes take effect at the start of your next billing cycle.

Question 11

Do you offer refunds?

Accepted Answer

We offer a satisfaction guarantee on all our services. If you're not happy with the results within the first 30 days, we'll work to fix it or provide a refund.

Question 12

Do you provide hosting?

Accepted Answer

Yes, all our website packages include managed hosting with SSL, CDN, daily backups, and 99.9% uptime guarantee. We handle all the technical details so you can focus on your business.

Question 13

Will my website be mobile-friendly?

Accepted Answer

Every website we build is fully responsive and optimized for all devices. We test across phones, tablets, and desktops to ensure a perfect experience.

Question 14

How do you handle SEO?

Accepted Answer

Every website includes on-page SEO optimization (meta tags, schema markup, sitemap, speed optimization). We also offer ongoing SEO services including content strategy, local SEO, and link building.

Question 15

What kind of automations can you set up?

Accepted Answer

We automate lead follow-up, appointment reminders, review requests, email sequences, CRM updates, invoice generation, social media posting, and much more. If it's repetitive, we can probably automate it.

Question 16

How does the AI chat widget work?

Accepted Answer

Our AI chat widget uses advanced language models trained on your business data to answer customer questions 24/7. It can qualify leads, book appointments, and route complex inquiries to your team.

Question 17

Will automations replace my team?

Accepted Answer

No. Automations handle repetitive tasks so your team can focus on high-value work like building relationships and closing deals. Think of it as giving your team superpowers, not replacing them.

Question 18

What analytics do you provide?

Accepted Answer

We set up comprehensive tracking including website traffic, lead sources, conversion rates, email performance, ad spend ROI, and customer lifetime value. Everything is available in your client portal dashboard.

Question 19

Can I see reports in real-time?

Accepted Answer

Yes. Your client portal includes a real-time analytics dashboard. We also send weekly summary emails and monthly detailed reports with insights and recommendations.

Question 20

How do I get support?

Accepted Answer

You can reach us through your client portal messaging system, email, or phone during business hours. Urgent issues are addressed within 2 hours, and all other requests within 24 hours.

Question 21

Do you offer training?

Accepted Answer

Yes! Every service includes training resources in your portal. We also offer live training sessions and can create custom training materials for your team.

Question 22

What happens if something breaks?

Accepted Answer

We monitor all systems 24/7 with automated alerts. If an issue is detected, our team is notified immediately and begins working on a fix. Most issues are resolved before you even notice them.

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