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Services — two practices, one way of working

Two practices.
One system out.

Whether you’re starting from zero or sitting on AI that never paid off, every engagement follows the same rule: one scoped workflow, one number it has to move, everything in your name.

Automation & AI

Most businesses bought AI. It isn't paying off.

One workflow at a time, scoped against a number it has to move, built in your accounts and measured against where you started. Intake that answers, follow-up that happens, admin that stops being somebody's afternoon.

Blueprints rather than case studies, because this practice is younger than the other one and we would rather say so than dress up a pilot. Each blueprint is a build we can deliver, scoped as described, with sources printed beside any figure.

Web & Product

Your website collects compliments. The tool your team lives in was built for somebody else.

Sites that book instead of impressing, client portals, and web and mobile applications built around how the work actually happens — designed, built and handed over in accounts opened in your name.

Three shipped products you can open in a browser: a regulated risk platform for Canadian financial institutions, a multi-jurisdiction invoicing application, and the site and intake system for a licensed immigration practice.

The two halves are not separate businesses. Every product we have shipped — a regulated risk platform, a multi-jurisdiction invoicing application, an intake system for a licensed practice — is the same job as an agent that answers the phone: something a competent person was doing by hand, under a deadline, turned into a system that does it without them. Which shape it takes belongs to the problem.
What happens now — and what happens here
6.4 hrs
Median callback, GTA dental
9 of 40
Never called back at all
Seconds
Our own first reply — published here with its sample size as soon as there are enough enquiries to mean anything

We called 40 GTA dental offices as a new patient in July 2026 and logged what happened. One person, one script, one spreadsheet. Ask and we will send you the spreadsheet. See the playbooks →

Built for businesses where missed leads are expensive.

Regulated, appointment-driven, and busy — the four verticals where we know the workflows, the software, and the privacy rules.

Dental & medical clinics

GTA + ON

New-patient intake that books before the caller hangs up, recall reminders that fill the schedule, and PIPEDA-sane handling of health details.

24/7 intakeNo-show recoveryRecall automationReview requests
See what we build for dental & medical clinics

Law firms

GTA + ON

Consultation intake that qualifies and books without touching legal advice, conflict-check-aware forms, and follow-up that keeps files moving.

Qualified consultsIntake formsDocument chasingAfter-hours capture
See what we build for law firms

Home services & trades

GTA

Speed-to-lead for HVAC, plumbing, roofing, electrical — where the first company to answer wins the job, and evenings are prime time.

Missed-call text-backQuote follow-upJob remindersSeasonal campaigns
See what we build for home services & trades

Accounting & bookkeeping

GTA + REMOTE

Client onboarding without the email ping-pong, document collection that chases itself, and deadline reminders that protect the busy season.

Document chasingOnboarding flowsDeadline remindersClient portal
See what we build for accounting & bookkeeping

Voice and SMS are built on Twilio and Vapi, in accounts opened in your name — we assemble and configure them rather than reselling a product of our own, and we will tell you the monthly carrier cost before you approve anything. We have not yet run one of these for a client, so you would be the first, and the scope and price say so plainly.

Not sure which door?

The audit picks the right one — in two minutes, for free.

Run the Operations Audit

Or just book 20 minutes and talk it through.

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