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AI AssistantCRM
How a Law Firm Stopped Losing Clients to Faster Competitors
Lawyers were in court when potential clients called. By the time they called back, those clients had hired someone else.
The Challenge
Harrison & Co. was losing potential clients because they couldn't answer the phone fast enough. Lawyers were in court or meetings. By the time they returned calls hours later, people had already hired another firm that picked up.
The Build
We set up an AI assistant that answers calls and website inquiries instantly. It asks the right questions, figures out if it's a good case, and books consultations directly on the calendar. Lawyers only talk to qualified potential clients.
System Architecture
Results Dashboard
The Outcome
Twice as many consultations
- Response time went from hours to seconds
- No more spam calls interrupting work
- 12 new cases in the first month
Project Details
Client
Harrison & Co. Law
Industry
Legal
Tech Stack
OpenAI API Vapi.ai Airtable Webflow
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